Category Archives: Develop Understanding

Reality Check: Above and Beyond

You can tell when you’re dealing with someone who goes above and beyond. It’s the store clerk who not only asks if you’ve found what you’re looking for, but who makes sure that it meets your needs. It’s the person … Continue reading

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Reality Check: What we say; What they hear

Have you ever walked away from a conversation shaking your head and wondering, “What was that all about?” Do you ever perceive that people you talk to are overly sensitive, resentful, or easily offended? Having a conversation that’s a true … Continue reading

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Reality Check: The Art of Asking Questions

When someone asks you a question, it’s a great feeling to be able to answer with confidence and competence. The ability to answer questions is a useful skill. Another skill that’s just as valuable is the ability to ask questions. … Continue reading

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Reality Check: Back to Basics

While browsing my bookshelf, I thought it time to reread one of the classics: Stephen Covey’s “First Things First.” If you’re looking for help to live a satisfying life, Covey’s books are a good place to start. You won’t find … Continue reading

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Reality Check: Finding Affinity

If you’ve ever been overwhelmed, you know it’s not very pleasant. When you are faced with demands from all sides, unknowns about the future, all the uncertainties…It’s overwhelming. As I was reviewing a tool used with teams to gather and … Continue reading

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Reality Check: Both Sides True

When we have a disagreement, whether with an individual or a whole group of people, it’s common to think uncharitable thoughts about those on the other side. After all, it goes without saying that we are correct on the issue. … Continue reading

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Reality Check: Strength or Weakness?

Every one of us has specific strengths. If you like to learn about yourself, then it can be quite satisfying to figure out your individual strengths and how to best use them to reach your goals. Strengths are generally positive … Continue reading

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Reality Check: Setting the Tone

The other day, we were reminiscing about Barry. If Barry asked you to do something, you would do it, even if it was inconvenient. Barry is just the kind of guy that you want to help out. As we were … Continue reading

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Reality Check: The Accountability of Writing it Down

At the beginning of the year, Glasser Canada made an offer to its members. If a member provided a couple of New Year’s resolutions appropriate for display on the Glasser website, they would get 10 bucks off their next purchase. … Continue reading

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Reality Check: Take a Look Over Your Shoulder

Whenever a New Year approaches, we look ahead. We think about, dream about, and make resolutions about all the changes and improvements that we plan to make with our fresh start. Before we get too carried away with all of … Continue reading

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