Reality Check: The Tiny Point of Light

If you are fortunate, on a clear night you see a vast expanse of blackness interrupted by tiny points of light. Even if you’re not in a place where you can see stars, you know how one tiny point of light in a dark room draws your eye. A candle, a flashlight, any source of light makes a difference.
At times, it can seem like we are overwhelmed by darkness. It’s especially difficult for those who are anxious, frustrated, or resentful at feeling controlled. It’s hard if you can’t find a way out; a way to get control over your life.
The tiny point of light is a reminder that even the smallest of bright spots breaks up the darkness. Continue reading

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Reality Check: Adventures in Embarrassment

Sarah has been invited to a party hosted by a well-to-do acquaintance. The invitation was so astonishing that she didn’t have time to think of an excuse to decline. Now she feels stuck and anxious. She won’t know anyone, but she’s sure they are wealthy and probably snobs. Her imagination has been working over-time, picturing scenarios that end in her humiliation.
Sarah reached out to Anna for commiseration and comfort. “Why did I ever let myself get sucked in to this? It will be awful. How can I get out of it?” Continue reading

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Reality Check: The Kindness of Etiquette

If the name “Miss Manners” is familiar to you, that says something about your interests. And possibly, your age. And my age, for that matter. No matter. Here’s a little background, in case Miss Manners is new to you.
Decades ago, Judith Martin wrote a popular syndicated column under the name “Miss Manners.” Her topic was etiquette. She offered advice—how to behave in a variety of situations.
Fast-forward to today, where we see appeals to “Be Kind.” Continue reading

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Reality Check: Legacy and Contribution

What comes to your mind when you hear the words, “leaving a legacy”? Legacy is often interpreted as a monetary gift, but for Stephen Covey, the concept of legacy is broader than money.
Covey, famous for “The 7 Habits of Highly Effective People,” later wrote “The 8th Habit: From Effectiveness to Greatness.” Here, he discusses four universal human needs: living, loving, learning and leaving a legacy. Continue reading

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Reality Check: The Reboot Solution

Every so often, one of my gadgets starts acting up. If you have gadgets: TV, computer, tablet, phone, etc. you know the drill. All is well; then suddenly for no apparent reason, all is not well. Annoying, isn’t it?
But everything has a reason, right? We like to believe that if we probe deeply enough, if we really, really try, we’ll understand why things happen. We just don’t have enough information yet.
That may be true. But in the meantime, I (and countless others) know that often, an effective response is to reboot! Restart. Turn it off. Turn it on again. See what happens. Continue reading

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Reality Check: The Thanksgiving Reminder

As I was standing behind the fine young plumber scrunched up under the sink, I joked, “I’m not really hovering over you; I’m just here for moral support.”
His response came as a surprise. Thoughtfully, seriously, he responded, “Everyone can use a little support.” He went on to say that encouragement helps us do our jobs. We know that this is true. But it’s not often openly spoken, and practicing it may be even rarer. Continue reading

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Reality Check: How Do You Know You’ve Understood?

Do you ever feel misunderstood? I’ll hazard a guess that the answer is “yes.” If that’s true, then it’s also likely that other people feel misunderstood, too. Why?
One answer is that some communication methods are more effective than others. For example, when we speak face-to-face, both people are aware of each other’s body language, hear tone of voice, and see facial expressions. All of these factors, when combined with the spoken words, give us at least a fighting chance of understanding each other. Continue reading

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Reality Check: Helpful and Unhelpful Conversations

People talk. We often take it for granted, but the fact that we are able to communicate really is one of the delights of being human. It enables us to learn, create, innovate, and express emotion. Our communication is not always perfect, of course. For example, it helps if we develop our listening skills as well as our talking skills. But in general, communication is a wonderful thing.
After some conversations, both people walk away satisfied. Some conversations are learning experiences; they bring clarity or uncover helpful information. Conversations can also bring people closer, by supporting, encouraging and helping each other.
Those are effective conversations, aren’t they? It’s a win-win when both people can move on with new understandings.
Then, there are those other conversations Continue reading

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Reality Check: Naming Names

The previous post about head-banging (and how we might avoid it), has encouraged me to look further at communications. If we deliberately choose how we communicate, might that help with everyday problems?
Everyone has difficulties that have to be dealt with. Some are big; others small, but the reality of difficulty will always exist. Achieving a solution often requires cooperation from others. So, how we communicate plays a big role in whether we have successful, effective interactions. Continue reading

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Reality Check: Instead of Head-Banging…

You may have heard that “customer service ain’t what it used to be.” This may be true. While I’m not convinced that poor service is universal, I’ve certainly heard anecdotes that indicate appalling lack of care. It’s enough to make you want to bang your head against the wall, right?
However, you and I know that there’s only one person who gets hurt when we bang our heads—that would be us. Besides, we have other choices available. Continue reading

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