Tag Archives: frustration

Reality Check: Instead of Head-Banging…

You may have heard that “customer service ain’t what it used to be.” This may be true. While I’m not convinced that poor service is universal, I’ve certainly heard anecdotes that indicate appalling lack of care. It’s enough to make … Continue reading

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Reality Check: Patience and Purpose

“Your call is important to us.” While waiting on the phone, listening to horrible music occasionally interrupted by that non-reassuring message, I had the gift of time to think about patience. You may have opportunities to think about patience, too. … Continue reading

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Reality Check: The Dashboards of our Lives

For some of us, a “dashboard” refers to a collection of lights and indicators in a vehicle. For others, a dashboard brings to mind a webpage that shows system status and controls. In either case, a dashboard provides information about … Continue reading

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Reality Check: What’s your outlook for today?

How are you doing today? We ask and answer that question so many times in our lives—at home, at work, with friends, in casual conversations. Often it’s a throwaway question; just a way of saying something to be polite. However, … Continue reading

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Reality Check: More Alike Than Different

In his bestseller, “All Things Being Equal,” author John Mighton proposes that widespread math competence could be the key to a better, more just world. What’s your reaction to that? I’m guessing that it might be anywhere from, “Yes, obviously!” … Continue reading

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Reality Check: When you tell yourself a story

“Like the Mary Ellen Carter, rise again.” If you’re a Canadian folk song aficionado of a certain age, you may be humming that Stan Rogers song right now. The Mary Ellen Carter isn’t just a catchy tune; it tells a … Continue reading

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Reality Check: Getting in the Mood

Are we prisoners of our moods? Some days we feel great from the moment we wake up; others not so much. Why? We could blame the weather. Maybe it’s that incomprehensible jumble of hormones inside our bodies. Or it could … Continue reading

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Reality Check: Dissatisfied But Not Sure Why?

Do you ever feel out of sorts? When you have a sense that things are not right, but you can’t quite put a finger on exactly what’s wrong? An explanation that often pops up now is “the virus.” Everything seems … Continue reading

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Reality Check: Realistic and Attainable

It’s difficult to travel now, as you well know. So when Anna got the call that her grandfather was nearing the end of his life, it presented a real quandary. Should she pack up and set off to be with … Continue reading

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Reality Check: Strategy for Forgetfulness

Anecdotal evidence suggests that lots of folks fear that they are forgetful. Last column, I suggested that one reason people feel overwhelmed is because they are. We’re busy, perhaps anxious, yet tasks keep coming. We lose track and forget. While … Continue reading

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