How do we learn? One effective method involves coming up with an idea and then trying an experiment to see whether the idea works as we think it will. Observe what happens, and then draw a conclusion based on what we see. Did the idea work as expected? Or not? Either way, we have learned something.
We spend a good part of our lives offering information to people. Sometimes, we have the chance to express positive and encouraging sentiments. Other times, there’s the need to indicate a problem, a challenge, or an outcome that didn’t meet expectations.
In the inquiring spirit of experimentation, then, here’s a question. Which type of information connects with the most effective change in behaviour: encouraging information that recognizes achievements? Or corrective information that points out mistakes? Continue reading
