Relationships have differences. If those differences aren’t handled well, they can lead to unfortunate consequences: marriage breakup, financial hardship, traumatized children.
Differences at work can lead to people quitting or being fired, to stress, anxiety, lost productivity, and lost opportunities.
There are practical benefits to handling differences so the outcome is “win-win” rather than “I win-you lose.” Choice theory suggests, “Always negotiate differences.” Here’s the rub:
When you (or I) disagree with someone, we’re pretty sure that we’re right. It’s rare that we perceive ourselves as the stubborn, uncompromising one with the unreasonable position. Why would I negotiate when I’m right? Continue reading →