Tag Archives: conflict

Reality Check: Working with Unpredictable People

While we can never predict exactly what will happen, many situations are quite predictable. It’s painful to touch the hot stove. If I don’t believe it, it only takes one try to learn a lesson I won’t soon forget. Likewise, … Continue reading

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Reality Check: Take It to Heart? Or Not?

Whenever people need to interact with each other, there are opportunities for conflict. Conflict shows up among friends, within families, in community discussions and at workplaces. That’s no surprise. After all, one reason for conflict is because people don’t agree … Continue reading

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Reality Check: Reassessing Wants

Dr. Robert Wubbolding suggests a deceptively simple four-part structure derived from the practice of Reality Therapy. He calls it WDEP: Want, Do, (self)Evaluate, and Plan. The practice starts with, “What do you want?” Wants can be surprisingly confusing and the … Continue reading

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Reality Check: What we say; What they hear

Have you ever walked away from a conversation shaking your head and wondering, “What was that all about?” Do you ever perceive that people you talk to are overly sensitive, resentful, or easily offended? Having a conversation that’s a true … Continue reading

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Reality Check: The Mind Reader

Would you like to read minds? When someone looks you in the eye and tells you a tale, do you wonder, “What are they really thinking?” On the one hand, the ability to read minds sounds great. You’d never be … Continue reading

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Reality Check: Suggestions for the Workplace Feud

Last post, I described a workplace feud between Millie and Billy that’s gotten out of hand. What to do? Dr. Glasser suggested that the need for power is a basic human need. Because “power” is such a charged word, I … Continue reading

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Reality Check: The Workplace Feud

Do you remember the old western movies that featured families fighting each other for generations? The original dispute is long forgotten, but the hatred continues. Feuds aren’t confined to families, and one place where they are particularly unhelpful is in … Continue reading

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Reality Check: Caution! Mindreading While Listening

When doing an important task, it works best if you concentrate fully on that one task while you are doing it. For example, you and I both know better than to text while driving. Driving is an important task, and … Continue reading

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Reality Check: Choices in Conflict

What does it mean to win a conflict? Does it mean that you prevailed on the issue, i.e. got your way? Does it mean that you are recognized by others as the clear victor while your opponent is humiliated? Perhaps … Continue reading

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Reality Check: Relationships and the Bottom Line

When we talk about improving relationships, you might think it’s touchy-feely advice for personal relationships. However, we have business relationships, too. Is your workplace filled with good relationships? Or does it have its share of poor, dysfunctional relationships? Pretty much … Continue reading

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