I heard a story recently. Here’s how it goes:
“When mom was admitted to the hospital, the nurse asked me to come in and show them how I handle mom’s feeding tube.”
What was your first reaction to that statement? Were you shocked? Pleased? Disgusted? Delighted? Confused? Continue reading
Sir Christopher Wren, architect and cathedral-designer, is associated with a story of three bricklayers. A cathedral was under construction, and three bricklayers were asked, “What are you doing?”
The guy who was crouched over answered, “I’m working.”
The guy who was half-standing answered, “I’m building a wall.”
The guy who was standing tall, working hard and fast, answered, “I’m building a cathedral!”
Which of those three bricklayers would you imagine was the happiest at his work?
Which of the three bricklayers do you think was the most productive? Continue reading
You might recognize the name Will Shortz if you are a puzzle enthusiast. Mr. Shortz is the New York Times Crossword Puzzle editor and he knows a thing or two about puzzles.
Life can sometimes seem like a puzzle. When I came across an essay by Shortz on how to solve the Times crossword, it seemed to me that many of his tips applied to more than puzzles. Here are some of them; let’s see what you think! Continue reading
The “5 Whys” is a technique that’s sometimes used in workplaces to analyze and solve problems. We use 5 Whys because it can help us figure out the “the root cause” of a problem.
The root cause is like the little seed from which a problem starts. If you can find and correct that root cause, then you truly solve the problem; it won’t be back to bother you again.
Correcting the root cause is different from simply dealing with the symptoms of the problem. While correcting symptoms can have value, it doesn’t ensure that the problem won’t come back.
The 5 Whys technique is straightforward. Define the problem, and then ask, “Why is this happening?” Pretty simple, eh? Continue reading
Do you visualize how things should be? For example, do you picture how kids should act? What your spouse should do? How friends should behave?
Perhaps you have bigger pictures, such as how the county should progress, how the country should be run, or even how the whole world should get along.
Our “quality world” is what Dr. Wm. Glasser calls that set of pictures in our heads of how we want things to be. When we perceive that reality corresponds to our quality world, we are generally satisfied. If not, we feel pain and may take action to try to relieve that pain. Continue reading
A guy is driving down the road minding his own business. An oncoming car approaches; the woman driving rolls down the window and yells: “Pig!”
Instantly the guy takes offense! How dare she call me a pig! I wasn’t doing anything! I don’t even know her! What an insult! Quick as he can, he rolls down his window and yells: “Cow!”
Still fussing and fuming, he rounds the corner. There he sees a pig wandering around in the middle of the road. Continue reading
One Person At A Time: OPAAT. Haven’t seen that acronym before? No surprise; I made it up—with a purpose! It reminds me of what I am able to do.
News, opinions, and commentaries often point out systemic problems—big wrongs (or perceived wrongs). Problems are everywhere!
It’s easy to forget that we can choose our perspective. We can choose to be frustrated. Or, we can take a choice theory perspective and work on what’s within our control.
For distress about systemic problems—poverty, education issues, mental health issues, opportunity issues—the suggestion I can offer is OPAAT: help through “one person at a time.” Continue reading
The word “crisis” conveys a sense of urgency and it’s sometimes associated with the mental health system, accompanied by commentary that there aren’t enough resources and things are getting worse.
Perhaps that’s true; perhaps it’s not. Allocation of resources will never suit everyone as different people want different things. Enough resources to satisfy the perception of one person would be far too many resources in the opinion of another.
As for crisis, when Dr. Stan Kutcher spoke recently at St F. X, he’s quoted as saying, “There is no epidemic of mental illness for crying out loud…We have the same proportion of mental illness in our society now that we had 40, 50, 60 years ago…what we’re seeing now is an epidemic of ‘I think I have a mental disorder when I’m just really feeling unhappy,’ and that is a direct reflection of poor mental health literacy.”
I’m glad to see the recognition that unhappiness is not a mental disorder! Continue reading
Are you a storyteller? Do you like to tell a tale to a group? Do you enjoy entertaining your friends with anecdotes or creating stories for your grandkids?
If you don’t, you may not think of yourself as a storyteller. Despite that, you may be a very creative storyteller, indeed. How? Think about the stories you tell yourself.
What stories?
Our internal story-telling is how we interpret events, comments, even our own perceptions of ourselves. Sometimes, we mistake those stories for reality! But are they reality, really? Continue reading
In a workplace, folks sometimes find themselves “promoted” into a position they’d really rather not have, but perceive that they have no choice but to accept.
Shelly has been appointed the informal leader of her team. At the time, it didn’t seem to be a big deal—she’d keep an eye on the team; make sure things ran smoothly.
Not surprisingly, the reality of leadership is turning out to be a bigger deal than anticipated. The situations that arise are now Shelly’s responsibility to resolve.
One example is when Jeff—the most experienced member of the team—breaks out in a rant whenever there’s a problem. He usually directs his outburst toward teammate Jill with remarks like, “A monkey could do a better job than you!” Continue reading
