My introduction to Dr. Glasser’s work was accidental.
Wherever there are miserable people, Dr. Glasser encouraged learning and using choice theory. He counseled and wrote about relationships, marriage, families, addictions, health, and schools.
There’s also plenty of misery in workplaces. When Glasser turned his attention there, he came across the work of Dr. W. Edwards Deming.
Now, Deming is well known in manufacturing and management circles as a “quality guru.” Much of his work was statistical; for example, he used statistical charts to improve the quality of manufactured goods. However, it was not all about numbers for Deming. Continue reading

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Welcome to Reality Check:
articles and observations inspired by the work of Dr. William GlasserCategories