Some people instinctively know the right thing to say in difficult situations. And then there are the rest of us; we who struggle to find words when the going gets tough.
Sadness, illness or loss will likely visit us and the people we love at some point. When it happens, it can be hard to know what to say. Combine that uncertainty with a fear of making things worse and some of us would rather avoid saying anything at all. Better to be quiet than hurtful, even inadvertently.
As an example, let’s say that our friend Lynn is going through a difficult time in her life. We want to provide some kind of support and encouragement. Continue reading

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Welcome to Reality Check:
articles and observations inspired by the work of Dr. William GlasserCategories