Reality Check: The Five Second Rule

Do you know the five second rule? Maybe it’s the ten second rule. Either way, it’s the rule/myth that when a piece of food hits the floor, it’s still edible if it’s picked up right away.
You know, of course, that this isn’t offered as health, hygiene, food-handling or any other kind of advice. And if you have a dog in the household, any concern about picking up food from the floor is irrelevant anyway.
The rule becomes more interesting for non-food situations, as it’s suggesting that when a problem is fixed quickly, it’s ok to pretend that it never happened.
Let’s think about how we could apply this rule to conversations. Continue reading

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Reality Check: Above and Beyond

You can tell when you’re dealing with someone who goes above and beyond.
It’s the store clerk who not only asks if you’ve found what you’re looking for, but who makes sure that it meets your needs. It’s the person who follows up on a request when they say they will and who has the information they said they would have. It’s the service provider who steps up to help you out even when it’s not really their job, but because they see that you have a problem and they can help. Continue reading

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Reality Check: Providing Information

“Other people can neither make us miserable nor make us happy. All we can get from them or give to them is information.” At least, that’s what Dr. Wm. Glasser says in Choice Theory.
We exchange all kinds of information. We discuss prices with colleagues, gardening with neighbours, and values with advisors. In this unusual school year, parents may find themselves providing information on topics ranging from fractions to forests for their children. It’s all information. It flows, and it can add value for both the receiver and the provider. Ideally, that is.
If we take it as truth that what we give and receive is information, then we might also believe that the process should not be difficult.
Yet, if you’ve ever been tasked with providing help, training, or skill development, you may know that simply providing information doesn’t always deliver your hoped-for result. Reciting a list of facts is not necessarily very effective.
Here are three tips based on a Choice Theory approach that could help you make the information-giving process a little less stressful and a little more effective. Continue reading

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Reality Check: The Stories We Tell

When you roll out of bed in the morning, do you tell yourself, “Today is going to be an amazing day!”? Or is your first thought closer to, “Ugghh. I don’t know how I’m going to get through this day.”
Some folks let the weather dictate their morning story. If it’s sunny and beautiful, there’s optimism and happiness while a nasty rain and wind prompts an expectation of a miserable day.
Other folks go with curiosity, “I wonder how this day will go.”
We could perceive those morning thoughts as a “story” that we tell ourselves about the day to come. Continue reading

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Reality Check: To Speak or to Avoid?

Illnesses, losses and tragedies happen. When you know someone who is experiencing a significant difficulty, it can be hard to know what to say.
How do you react when you see that person coming down the sidewalk? Do you think, “Oh no! What do I do?” In these days of masked faces, it may seem easier to look away; to hide in plain sight. Maybe I won’t be noticed.
Difficult situations bring up valid questions. Is it better to talk to the person about the situation? Or should I avoid the conversation, and even the person, altogether? Continue reading

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Reality Check: The Urgent Request

“Trust you are well and keeping safe. Please I need your urgent assistance. Kindly get back to me. Thanks.”
If you received those words in a message from a friend, what would you do?
You’d probably kindly get back to them, wouldn’t you? Of course you would. You want to help people, especially people whom you consider your friends.
So when I got that message, my response was essentially, “Of course. What do you need?”
The next message gave it all away. My “friend” needed a gift card, urgently, for her niece.
Yeah, right. The likelihood that my friend, who lives in Montreal surrounded by family, friends, and professional colleagues, would reach out to me with an urgent need for a gift card are pretty much zero. Zip. Nada.
The fact that I had responded at all to the initial message reminded me of the power of impulse. Continue reading

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Reality Check: Why Not Ask?

“I’m not going to bother asking because I know what I’ll hear.”
Have you ever held back from making a request using that reasoning? For example, “I won’t bother to ask for a refund because I know it will be denied.”
Yet, how do we “know”? How can we be sure of the outcome of a request unless we ask? Perhaps we are working under the misperception that we can read minds. Continue reading

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Reality Check: Another Positive to Negative Ratio

Last time, I had suggested an experiment for you to try if you have a relationship that you’d like to improve. Essentially, the experiment starts by keeping track (in your mind) of how often you offer a “compliment” (encouragement, appreciation, or positive statement) compared to how often you offer some sort of criticism.
Sometimes, just keeping track leads to an improvement. And if it does turn out that you see that your interactions in the relationship are skewed toward the critical comments versus the appreciative, then it could be worth making an effort to change that. Deliberately increase the positive comments and hold off on some of the criticisms. See what happens.
This sort of experiment probably won’t do any harm, and if it improves the relationship even a tiny bit, it could be well worth the effort.
Does that sound like a manipulative approach to getting the improved relationship that you want? I’m always wary of manipulation—underhanded attempts to trick someone into doing what you want them to do. Continue reading

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Reality Check: Ratios and Relationships

I’ll bet you were hoping for a math lesson today, so here you go: A ratio is essentially a pair of numbers that defines a relationship.
And we all know that the value and quality of our relationships plays a big role in how happy and satisfied we are in our lives, don’t we?
Granted, the “relationships” that we usually associate with ratios don’t tend to be people-focused relationships. They’re more about down-to-earth, tangible things, like figuring out how much oil to put in your chain saw gas or what the pitch of your roof needs to be.
However, if you want to try improving a personal relationship, there is a ratio that could be helpful to keep in mind. Let’s call it the “compliment to criticism” ratio. Continue reading

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Reality Check: Essential Connections

When things are going well, some of us don’t feel a great need to seek out connections with others. We’re content to forge along and make our progress without a great deal of interaction.
When things are going badly however, there may be a stronger inclination to feel connected to a community of like-minded and good-spirited people. While it’s always comforting to know that you have people in your life who have your best interests at heart, it’s particularly helpful when you are feeling vulnerable.
Speaking of how things are going, what’s your perception? Are things getting better? Getting worse? Same old, same old? Continue reading

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